Welcome to TRAKKA's Aftersales Service Department, your trusted destination for all TRAKKA campervan and motorhome conversion needs.
Nestled within our headquarters in Mount Kuring-Gai, our service team is dedicated to ensuring that your TRAKKA conversion remains in top-notch condition.
HOW CAN WE HELP
Best Way to Contact
Email Submission Form! It puts you first in queue.
Our service team at TRAKKA is hard at work on the factory floor, ensuring the focus and efficiency you deserve. That's why we recommend using our email submission form as the best way to get in touch. It keeps the lines of communication crystal clear and allows us to provide you with detailed, advice that you can reference anytime you need.
But, if you need to call, don't worry – we're here for you. If we can't pick up immediately, please leave a clear voicemail outlining your query. This way, we can assist you as efficiently as possible. Even better, consider submitting an online enquiry for a quick response.
Your satisfaction is our priority, and we're here to make your experience seamless and hassle-free.
Warranty: What You Need to Know
At TRAKKA, we take our warranty commitments seriously, just like any reputable service business. When it comes to after-sales warranty, our protocol is crystal clear.
As outlined in your warranty document, we are your first point of contact, no matter where your travels take you. Our priority is your comfort and peace of mind.
Rest assured, with TRAKKA by your side, we'll collaborate on a strategic plan to address any issues that may arise, ensuring you stay comfortable and stress-free throughout your journey.
Annual Conversion Service
As part of your TRAKKA warranty commitments, an annual conversion service is a must. This crucial step ensures that all your appliances, systems, and the entire camper are operating at their best. This service isn't just for warranty compliance – it's also a smart choice even after your warranty period ends.
We know that a TRAKKA purchase is a long-term investment, and we're committed to helping you keep your conversion in excellent working condition for many years to come. Just as you care for the vehicle side of things each year, your conversion deserves the same tender loving care to ensure it continues to serve you exceptionally.
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Other Services Offered
Did you know TRAKKA Service Department can also assist with:
- Insurance quotes and work
- Upgrades - both conversion and vehicle
I Don't Own a TRAKKA Branded Vehicle
If you don't own a TRAKKA branded conversion, we might not be able to provide conversion servicing and upgrades at this time. However, we are your go-to choice for the fitment of our top-quality vehicle accessories.
If you're the proud owner of a late model VW T6.1, VW Crafter, or Mercedes-Benz Sprinter, our range of accessories is designed to enhance your vehicle's performance and protection.
02 8294 8590 (option 2)
8am - 4pm (phones open 9am)